Returns will be accepted provided the product is in its unused condition and can be sold on. Being a digital product, a return will be investigated to ensure the product code has not been redeemed. Unused products will get a full refund.
You acknowledge that if there are any account issues, the customer will be given the details of the appropriate service to contact. This will need to done by the customer themselves, and not by our customer support agent.
Please carefully review Tech Logiciels Return Policy. This policy is valid for a duration of 30 days from the date of your order placement. By using Tech Logiciels services, you agree to comply with the terms and conditions outlined below.
- Tech Logiciels Returns Eligibility
Tech Logiciels accept returns for digital product keys under the following circumstances:
Product Key Not as Described: If the product key you received does not match the Tech Logiciels description provided at the time of purchase, you are eligible for a return and refund.
Product Key Not in Working Condition: If the product key you received is defective or does not function as intended, you are eligible for a return and refund.
- Tech Logiciels Returns Ineligibility
Tech Logiciels do not accept returns under the following circumstances:
a. Product Key Already Delivered: Once we have successfully delivered the digital product key to the email address provided during the checkout process, we cannot accept returns or issue refunds.
b. Product Key in Working Condition: If the product key you received is functioning correctly and is as described, it is not eligible for a return .
- How to Request a Return
Tech Logiciels Returns Will Be Accepted The Following Reasons:
The return policy only accept for the United Kingdom.
Do you accept returns?
Yes, But License keys cannot be returned once delivered. But You will get Under our Return Policy If there’s an issue, contact our support team email at [email protected] or Call us at +44 746 229 1868
Do you accept exchanges?
No, I don’t accept exchanges
The product’s condition that our store accepts for a refund is New.
The amount of time a customer has to return a product?
within 30 days.
a. The return Method of product is By Mail
b. Currency that applies to this policy is GBP.
c. Return Label is Download and Print.
d. Return fee No Cost.
e. Restocking fees No cost.
f. Refund Processing Time 10 days.
If you meet the eligibility criteria outlined in section 1, and you wish to request a return or refund, please follow these steps:
a. Tech Logiciels Contact Customer Support: Reach out to our Tech Logiciels customer support team via email at [email protected] or contact us page within the 30-day window. Provide your order details and a clear explanation of the issue.
b. Verification: Our customer support team will review your request and may require additional information or documentation to verify your eligibility for a return or refund.
c. Resolution: Upon successful verification, we will initiate the return process. This process may involve issuing a replacement product key or providing a refund to the original payment method used for the purchase, at our discretion.
Sincerely,
Address : 71-75 Shelton Street, Covent Garden, London-WC2H 9JQ, United Kingdom
E-Mail: [email protected]
Phone: +44 746 229 1868